2022-06-306 years
Posted 2 months ago
Roles and Responsibilities:
  • Collaborate with policy owners/ policy writers to ensure policy, process, procedure, and guideline content is written to reflect the organization’s intent, is easy to read, and is understandable by the reader.
  • Support all SSMC departments and services in policy management and document control.
  • The policy administrator will be assigned as the policy management software administrator responsible for document management and control.
  • Establish and monitor quality indicators / metrics to ensure the effectiveness of the SSMC policy management system
  • Partners with all SSMC endorsing / approving committees to facilitate policy endorsement and approval.
  • Ensure timely publishing of policies, procedures and guidelines.
  • Act as liaison with the practice and other departments to ensure policies and education plans are implemented
  • Ensure policies, processes, procedures, and guidelines are written at the appropriate level, verbiage, and clarity using the standard templates by explaining and negotiating editorial changes with document owners/initiators.
  • Establish a system for communication of policy change / new policy development.
  • Perform other functions and ad hoc projects as assigned and must be flexible with work schedule as required to meet Quality and safety department needs and priorities.
  • Implement quality improvement initiatives and plans in alignment with quality strategy and priorities.
  • Establish framework and indicators for policy, procedures and guidelines monitoring and compliance.
  • Partner with the departmental quality champions in monitoring policy compliance and implementation
  • Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established periods.
  • Master’s degree or equivalent in relevant field such as quality and Safety
  • Recognized certifications such as certified proficiency in Healthcare Quality (CPHQ), Certified Medical Quality (CMQ), lean six sigma etc.
  • Experience in regulatory, quality management principles, and policy management.
  • 6-8 years of relevant experience.
  • Computer literacy and medical terminology comprehension are essential
  • Proficiency in the use of computer programs for word processions, spreadsheets, data analysis, document control, creation of graphs and charts.
  • Excellent communication skills are required.
  • Strong analytical and problem solving skills

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