Understanding the NICU: What Parents Need to Know

Welcoming a newborn is a moment of joy, but for some families, it comes with unexpected challenges, especially when specialised care in the Neonatal Intensive Care Unit (NICU) is required. Understanding what the NICU is, why an infant might need it, and how care is delivered can offer reassurance and support during a stressful time.​

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What is the NICU?​

The NICU is a specialised unit in a hospital designed to care for newborns with critical health needs. This includes premature babies, those born with low birth weight, congenital conditions, breathing difficulties, or infections. At Sheikh Shakhbout Medical City (SSMC), the NICU is a Level III facility—meaning it provides the highest level of care for medically fragile newborns.​

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When Is NICU Care Needed?​

Infants may require NICU admission for a variety of reasons, such as:​

• Premature birth (before 37 weeks)​
• Low birth weight​
• Difficulty breathing​
• Congenital abnormalities​
• Infections present at or after birth​
• Complications during delivery​

SSMC’s Division of Neonatology works closely with obstetricians, paediatricians, family physicians, and specialists to deliver coordinated care right from labour and delivery. Neonatologists and multidisciplinary teams are available to identify symptoms early and stabilise newborns immediately when necessary.​

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What Makes SSMC’s NICU Unique?​

SSMC’s NICU is staffed by expert neonatologists and supported by an interdisciplinary team including nurses, respiratory therapists, physiotherapists, nutritional experts, and lactation consultants. The unit also serves as a referral centre for complex neonatal surgery. Using state-of-the-art technology, the team offers both complex medical and surgical care, ensuring that even the most critical cases are managed with precision and compassion.​

This collaborative and multidisciplinary approach ensures that each baby receives individualised care tailored to their unique condition. The Division of Neonatology is dedicated to setting the highest standards of neonatal care, promoting safe outcomes and long-term health for infants.​

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How Parents Are Supported​

Parental involvement is an important part of the NICU journey. At SSMC, families are encouraged to be active participants in their baby’s care. Support includes:​

• Guidance on skin-to-skin contact and bonding​
• Breastfeeding and lactation support​
• Emotional and psychological support services​
• Clear communication from the care team about the baby’s progress​

Looking Ahead​

While the NICU experience can be emotionally overwhelming, it is also a space of hope, healing, and expert care. With early intervention, advanced treatment, and a caring support system, many babies go on to thrive. SSMC’s NICU is committed to paving the way for a healthier and happier beginning for each newborn, guided by a shared commitment to excellence in neonatal care.