Sheikh Shakhbout Medical City

Sheikh Shakhbout Medical City 2025 Performance Results

At Sheikh Shakhbout Medical City (SSMC), we are committed to delivering safe, high-quality, patient-centred care through clinical excellence, continuous improvement and transparent reporting.

Each year, we monitor and evaluate key clinical performance indicators in alignment with international best practices and the Department of Health – Abu Dhabi’s Jawda programme.

Our 2025 performance results highlight nine key indicators across patient safety, infection prevention and control, hospital readmissions, outpatient access and emergency care, reflecting our ongoing commitment to enhancing healthcare quality and patient outcomes.

2025 Performance Measure Results

Perioperative PE / DVT

0

per 1,000 surgical procedures

Rate of perioperative pulmonary embolism or deep vein thrombosis per 1,000 surgical procedures.

MDRO bloodstream infections

0

per 1,000 inpatient days

Rate of healthcare-associated Multidrug-Resistant Organism (MDRO) bloodstream infections among all inpatients per 1,000 inpatient days.

Clostridium difficile infections

0

per 1,000 inpatient days

Rate of healthcare-associated Clostridium difficile infections (CDI) among all adult inpatients per 1,000 inpatient days.

Unplanned readmissions

0%

30-day all-cause unplanned hospital readmission rate for medical and surgical patients.

Doctor attendance after registration

0%

Patients attended by a doctor within 60 minutes of registration.

Access to hospital appointments

0%

Consultant or specialist hospital appointments (excluding cancer services) within 14 calendar days of referral or self requested appointment.

Emergency care after arrival

0%

Emergency department patients seen by a doctor within 60 minutes of arrival.

Emergency re-attendance

0%

72 hour re-attendance rate to the Emergency Department.

Left without being seen

0%

Patients who left the Emergency Department without being seen by a doctor.

Our Commitment to Quality and Patient Safety

At SSMC, measuring our performance is an essential part of our commitment to continuous improvement. By monitoring clinical outcomes, strengthening patient safety practices and enhancing access to care, we strive to deliver a consistently high standard of healthcare.

The readmission results highlight an area for continued focus on discharge planning, care transitions and follow-up.

Through ongoing evaluation and a patient-centred approach, we remain dedicated to providing expert, compassionate care and contributing to the advancement of healthcare in Abu Dhabi.

SSMC doctor consulting with a patient
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