Sheikh Shakhbout Medical City (SSMC) is participating at the 6th Annual International Patient Experience Symposium, scheduled to take place in Abu Dhabi from May 27 – 29, 2024. Under the theme “Transformative Empathy: Where Care Meets Innovation”, the event will feature exciting workshops and presentations facilitated by industry leaders.

As presenting partners, several SSMC staff members make up part of the symposium’s scientific committee, including committee chairperson and speaker Dr. Hassa Almazrouei, medical director of Patient Experience, as well as Amna Al Mesafri, director of Patient Experience, and Dr. Imad Al Majzoub, consultant physician, medical emergency.

Key Topics Include:

  • Finding Empathy in Value based PX
  • The Art of Healing: Integrating Creativity into Care
  • TechRx: Role and Impact of Technology in PX
  • Beyond the Corner Office: Leadership Impact on Transformative Changes
  • Nursing Excellence
  • Care Delivery Reengineering through Innovation
  • The Art of Arrival: Redefining Hospitality and Crafting the Space
  • Inclusive Horizon: Bridging the Gap between Healthcare and the Community

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