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Before submitting a question or comment, please be aware of the following information:

For medical advice, we’re sorry but we cannot advise people about their medical conditions without an examination by one of our physicians.

If you want to contact SSMC about a medical concern, the best way to do this is by calling our appointment offices by phone.

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We will personally review your comment and respond as quickly as we can – our goal is within three business days. It may take longer if others need to be involved in the response.

You may refer to our FAQs at for more information. If you have an urgent problem, medical or otherwise, please contact us by phone on +971 2 314 4444 to get immediate attention.

Sheikh Shakhbout Medical City Support

As part of our effort towards SSMC’s digital identity, we are moving to a new domain name. Starting May 09, our new domain name will be, and all our emails will be migrated from to